Last Updated: 2026-02-16
This Privacy Policy describes how BAYHINDTHESCENES, LLC, a California limited liability company doing business as Airloupe (“Airloupe,” “Company,” “we,” “us,” or “our”), collects, uses, discloses, processes, and protects personal information in connection with the Airloupe website, platform, and related services (collectively, the “Service”). This Privacy Policy applies to account holders, photographers, gallery visitors, purchasers, and general website users who access or use the Service.
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
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1. Information We Collect
We collect information that you voluntarily provide when you create an account, upload content, communicate with us, purchase products, or otherwise interact with the Service. Such information may include your name, email address, business name, billing information, account credentials, gallery titles or descriptions, communications, and other information necessary to provide the Service.
If you utilize Airloupe’s storefront or commerce features, payment transactions are processed by third-party payment processors, such as Stripe. Airloupe does not store full credit card numbers or complete payment card details. Payment-related information is collected and processed directly by the applicable payment provider in accordance with its own privacy policy.
In addition to information you provide directly, we collect and store content uploaded to the platform, including photographs, videos, and associated metadata, for the purpose of hosting, streaming, proofing, delivery, and facilitating sales. Users remain responsible for the content they upload.
We also automatically collect certain technical and usage information when you access or interact with the Service. This may include your IP address, browser type, device information, operating system, referring URLs, pages viewed, download activity, access times, and general usage patterns. This information helps us maintain security, improve performance, detect abuse, and enhance the overall functionality of the platform.
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2. Cookies and Tracking Technologies
Airloupe uses cookies and similar technologies to operate and secure the Service, maintain user sessions, analyze traffic, improve user experience, and prevent fraudulent or abusive activity. Cookies may collect technical and usage information about your interaction with the platform. You may configure your browser to refuse or delete cookies; however, certain features of the Service may not function properly without them. Where required by applicable law, cookie consent mechanisms may be presented to users.
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3. How We Use Information
We use personal information to provide, operate, maintain, and improve the Service; to process transactions; to deliver galleries and digital media; to communicate with users; to respond to inquiries; to provide customer support; to enforce our Terms of Use; to detect and prevent fraud or prohibited conduct; and to comply with legal obligations.
We may also use aggregated or anonymized information for analytics, operational improvements, security monitoring, and business development purposes. Such aggregated data does not identify individual users.
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4. Disclosure of Information
Airloupe does not sell personal information. We may disclose personal information to third-party service providers who assist us in operating the Service, including providers of cloud hosting, data storage, content delivery, payment processing, analytics, and email communications. These service providers are authorized to process information only as necessary to perform services on our behalf.
We may disclose information if required to do so by law, subpoena, court order, or governmental request, or if we believe in good faith that such disclosure is necessary to protect our rights, enforce our agreements, investigate fraud or illegal activity, or protect the safety of users or the public.
In the event that BAYHINDTHESCENES, LLC undergoes a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction, subject to applicable confidentiality protections.
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5. Data Storage and Security
Airloupe operates from the United States. Personal information is stored and processed on servers located in the United States and through third-party infrastructure providers that may operate globally. By using the Service, you consent to the transfer of information to the United States.
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their account credentials and for safeguarding access to their accounts.
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6. Data Retention
We retain personal information for as long as necessary to provide the Service, fulfill contractual obligations, resolve disputes, enforce agreements, and comply with legal requirements. Uploaded content and account data are retained while an account remains active.
Accounts that remain inactive for twelve (12) consecutive months, defined as no login activity, may be subject to deletion following advance notice to the account holder. If no response or login occurs during the notice period, the account and associated content may be permanently deleted. Backup copies may remain in secure system backups for a limited period before final deletion.
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7. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended, including the right to request access to personal information we collect about you, request deletion of personal information (subject to legal exceptions), request correction of inaccurate information, and request information about the categories of personal information collected and the purposes for which such information is used.
We do not sell personal information as defined under California law. To submit a privacy request, you may contact us using the information provided in the Contact section below. We may take reasonable steps to verify your identity before responding to such requests.
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8. International Users
The Service is operated from the United States and is governed by U.S. law. If you access the Service from outside the United States, you understand and agree that your information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your jurisdiction.
Airloupe does not represent that the Service complies with all foreign data protection regulations, including the European Union’s General Data Protection Regulation (GDPR). Users who access the Service from outside the United States do so at their own initiative and are responsible for compliance with applicable local laws.
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9. Children’s Privacy
The Service is not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
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10. Third-Party Services and Links
The Service may contain links to third-party websites or integrate third-party tools or services. We are not responsible for the privacy practices of such third parties, and this Privacy Policy does not apply to their activities. Users should review the privacy policies of any third-party services they access.
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11. Responsibilities of Account Holders
Photographers and account holders who collect personal information from their own clients through the use of the Service are responsible for complying with applicable privacy laws governing their own business practices. Airloupe provides hosting and technical services but does not control how photographers collect, use, or disclose personal information outside the platform.
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12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised version on the website with an updated “Last Updated” date. Continued use of the Service following such changes constitutes acceptance of the revised Privacy Policy.
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13. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, you may contact:
BAYHINDTHESCENES, LLC
Doing business as Airloupe
945 Taraval St, #1101
San Francisco, CA 94116
